EVRGRN
Voice AI

When the portal won't answer, our AI picks up the phone.

Some payers don't have portals. Others have portals missing half the data. EVRGRN's Voice AI does what your front desk has to — calls them, waits on hold, and returns clean structured benefits.

  • Any payer with a phone line — including Medicaid & regional plans
  • IVRs, hold queues, and live reps handled automatically
  • Structured data out — not notes for your team to re-key

How it works

3 steps
01
Submit

Payer, member ID, question — via worklist or API.

02
Call

Dials, navigates IVR, verifies NPI, waits on hold.

03
Return

Structured JSON + recording, ready for your PMS.

Live console

Voice AI · On Call
  • Cigna· U12938475

    Tooth restrictions for D1351 and D1354

    0:42Connected
  • Sun Life· SL-884201

    Annual maximum remaining + ortho lifetime max

    2:15On hold
  • Mutual of Omaha· MO-99213

    Crown frequency + missing tooth clause

    —:—Queued

Latest transcript · Cigna

"……asking about tooth restrictions for D1351 and D1354. Sealants covered on permanent molars only: teeth 2, 3, 14, 15, 18, 19, 30, 31, through age 16. D1354 limited to once per tooth per 6 months…"

Stop chasing payers that won't answer.

See it run against your real worklist.

Talk to us