EVRGRN

The end of patient cost guesswork.

EVRGRN verifies coverage, prices every code, and posts the real patient total to OpenDental — before they sit down.

Works with every major payer · HIPAA-grade · OpenDental native

Patient cost estimate Verified

Patient

Maria Chen · Delta Dental PPO

Annual max left

$1,313

Deductible left

$0

Insurance pays

$184

Patient owes

$46

Posted to OpenDental · 1.4s ago

All steps. Done automatically.

Verified, calculated, and written back without anyone on your team lifting a finger.

01

Schedule

Read tomorrow's schedule from the PMS — no clicks required.

02

Portal AI

Extract full benefits from payer portals, frequencies, and history.

03

Voice AI

Call payers when portals can't answer and capture structured data.

04

Cost estimate

Exact patient cost based on their eligibility for the procedure(s).

05
The deliverable

Posted to OpenDental

A clean breakdown lands on the patient chart, ready before check-in.

Portal AI

We log in like your staff would, and pull what EDI/clearinghouses can't return.

Portal AI does the work your staff otherwise would on payer portals: clearing captchas and multi-step auth, reading benefit tables, history and frequencies.

portal.cigna.com/provider/benefits

Patient Search

Member ID

W2487100455

Patient name

Jane Doe

Relationship

Subscriber

Coverage by procedure · Jane D. · Cigna PPO

Verified
CodeCoveredFrequency
D0120100%2 per calendar yr
D1110100%1 per 6 months
D0274100%1 per year
D239180%1 per surface / 24 mo
D434180%1 per 24 mo, perio dx
D274050%1 per 5 yr per tooth
Portal AI Live
4 of 6
  • Cigna · 18 patientsExtracted
  • United Health · 9Extracted
  • Cigna · 24 patientsExtracted
  • Cigna · 12 patientsIn progress
CignaSections read
  • Eligibility & maxExtracted
  • Diagnostic & preventiveExtracted
  • Restorative codesExtracted
  • Major & limitationsReading…
  • Tooth restrictionsVoice AI
  • Missing-tooth clauseVoice AI
  • 100% of the payer portals you have logins for. We help set up logins for the rest.
  • Each patient's actual plan, per procedure. Never aggregated, never cached.
  • Re-verified before every visit, on the lead time you choose.
Voice AI

When the portal won't answer, our AI picks up the phone.

Some payers have no portal. Others have portals missing half the data. Voice AI calls them, navigates IVRs, waits on hold, and returns clean structured benefits.

Voice AI · On call

Call queue

  • CignaConnected

    Tooth restrictions D1351/D1354

  • Sun LifeOn hold

    Annual max + ortho lifetime

  • Mutual of OmahaQueued

    Crown frequency + missing tooth

  • AetnaCompleted

    Perio maintenance frequency

Sun Life · SL-884201

02:14
  • AI

    Dialing Sun Life provider services…

    0:02
  • IVR

    Press 2 for benefits, then enter member ID.

    0:08
  • AI

    Navigated IVR · NPI verified · holding for rep.

    0:21
  • R

    Thanks for holding — what can I help with?

    1:34
  • AI

    Annual max remaining and ortho lifetime max for member SL-884201?

    1:38
  • R

    Annual max remaining $1,313. Ortho lifetime max $1,500, $0 used.

    2:02
  • transcribing…

Structured result

{
"annual_max_left": 1313,
"ortho_lifetime": 1500,
"ortho_used": 0
}
Posted to OpenDental · 1.4s
01
Submit

Payer, member ID, question — via worklist or API.

02
Call

Dials, navigates IVR, verifies NPI, waits on hold.

03
Return

Structured JSON + recording, ready for your PMS.

By the numbers

Less guesswork. More collected.

  • Reduction by99%In logins to payer portals
  • Up to0%Staff retraining rotation
  • Up toROI · average 400%
  • Up to95%End-to-end automated
  • Reach300+Payer portals · 1,000+ payers
  • Verified in< 60sPer patient, per visit

Common questions.

Does EVRGRN work with our OpenDental setup?
Yes — cloud or self-hosted. We connect through the OpenDental FHIR API. Nothing to install on workstations.
What does Portal AI actually do?
It signs into your payer portals like a staff member, clears MFA, and pulls the benefits EDI can't return — annual max used, frequencies, history, downgrade rules.
What if a payer has no portal?
Voice AI calls the payer line, handles the IVR, and writes the answers back as structured data.
Is patient data secure?
Yes. PHI is encrypted at rest with row-level isolation. Portal credentials live in a HIPAA-grade vault — we never see plaintext.

End the guesswork. See the estimate.